Merchandise must be properly packaged in original carton and shipping materials and undamaged for us to accept an item for return. Please retain sales or gift receipt. All returns must be made within 30 days of shipping date. Receipt must accompany any returns or exchanges. Please call us for a Return Authorization Number before shipping the package. We recommend that you use tracking and insurance when returning your item. Customer is responsible for all shipping charges, unless return is due to a Minds In Motion error.
Backorders
If an item is not in stock, we will notify you by email and ask if you would like us to special order that item for you. We can hold the order for up to 3 weeks waiting for the backordered item to come in or send the item separately. If backordered items are sent separately, you will be charged for shipping on both orders.
Shipping
Shipments are made using UPS Ground and USPS unless you specify some other method of shipment. As noted in some item descriptions larger items may have additional shipping costs due to size and weight.
Shipping & Handling Charges
|
|---|
| Merchandise Total | Shipping Charges |
|---|
| Up to $15.99 | $7.95 |
| $16.00 - $29.99 | $8.95 |
| $30.00 - $49.99 | $9.95 |
| $50.00 - $74.99 | FREE SHIPPING* |
| $75.00 - $99.99 | FREE SHIPPING* |
| $100.00 and over | FREE SHIPPING* |
| *Please read the following shipping information which describes those instances when there may be shipping / handling charges for orders over $50.00.
*Shipping, taxes, Gift Cards and oversized items do not count toward the $50.00 minimum order requirement.
*Free standard shipping is not valid for oversized items.
*Not valid on previous orders.
*We reserve the right to cancel or suspend this offer at any time.
|
| For delivery within Continental U.S. For other locations, please contact us. |
Continental U.S. Shipping
Domestic shipments are sent by UPS ground mail, which takes 4-7 days business days. Please allow a few days longer for rural areas. The shipping chart listed above is for UPS Ground Service only. There will be additional shipping charges if you prefer to use UPS Next Day, 2nd Day, 3rd Day, or Saturday delivery. Please specify desired service (if not Ground) in Comments section of order form and we will send out a shipping quote by email for your approval.
Orders are shipped M-F (excluding holidays) by 1:30pm EST. Please allow 2 business days to process and ship orders. If we have any questions regarding your order, we will send an email and ask for a response before we ship. Please note that UPS will not deliver to PO Boxes. If an order must be sent to an APO, FPO, or PO box we will use the United States Postal Service (USPS).
International Customers (Including Canada)
You are welcome to place your order on our website, but please disregard the shipping cost the website gives you. All international shipments are shipped through the United States Postal Service (USPS). We will email you with a shipping quote for all applicable delivery options within 2 business days of receipt of the order. Quotes will include a $5.00 handling fee. We will then hold the merchandise for ten days pending your response.
Please note that all international delivery times refer to how long packages take to get to customs of the designated country. Delivery time after that depends on that country's postal service. Extra customs fees may apply and are the responsibility of the package recipient. Custom fees are due upon receipt of the package.
Drop Shipping
Drop ship items are shipped directly from the manufacturer and are designated by the word DROP at the end of the description. These items are not guaranteed in stock, so we ask that you contact us for availability. When ordering, please disregard the shipping amount the website gives you. We will email you a shipping quote within 2 business days of receipt of the order. Once we have received approval for shipping, please allow 3-5 business days for order processing.
